Frequently Asked Questions
Find answers to common questions about our courses, enrollment process, and learning platform.
General Questions
What is Course Reliance?
Course Reliance is a professional learning platform that offers comprehensive courses designed to help individuals enhance their skills and advance their careers. We provide expert-designed curriculum with practical, hands-on learning experiences.
Who are your instructors?
Our instructors are carefully selected industry professionals with extensive real-world experience in their respective fields. They are chosen based on their expertise, teaching ability, and commitment to student success.
Do I need any prior experience to take your courses?
Most of our courses are designed to accommodate learners at different skill levels. Each course page clearly indicates the difficulty level and any prerequisites. Many of our courses are beginner-friendly and start with fundamental concepts.
Enrollment and Access
How do I enroll in a course?
Simply browse our course catalog, select the course you're interested in, and click "Enroll Now." You'll be guided through a simple checkout process where you provide your information and payment details.
How long do I have access to course materials?
Once you enroll in a course, you have lifetime access to all course materials. This means you can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Can I access courses on mobile devices?
Yes, our platform is fully responsive and works on all devices including smartphones, tablets, and desktop computers. You can learn anywhere, anytime.
What happens after I complete a course?
Upon successful completion of a course, you'll receive a certificate of completion that you can add to your professional profile or resume. You'll also retain lifetime access to all course materials for future reference.
Payment and Billing
What payment methods do you accept?
We accept major credit cards including Visa, MasterCard, and American Express. All payments are processed securely through our encrypted payment system.
Is my payment information secure?
Absolutely. We use industry-standard encryption and security measures to protect your payment information. We never store your complete credit card details on our servers.
Do you offer refunds?
We want you to be satisfied with your learning experience. Please refer to our Terms of Service for detailed information about our refund policy and process.
Are there any hidden fees?
No, we believe in transparent pricing. The price you see for each course is exactly what you'll pay. There are no hidden fees, subscription charges, or additional costs.
Technical Support
What if I have technical issues accessing my course?
Our technical support team is here to help. You can contact us through our contact form or call our support line. We typically respond to technical issues within 24 hours.
What are the system requirements?
Our courses work on any device with a modern web browser and internet connection. No special software installation is required. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.
Can I download course materials for offline viewing?
Yes, most course materials including PDFs, worksheets, and resources can be downloaded for offline viewing. Video content is typically streamed online for the best quality experience.
Still Have Questions?
If you can't find the answer you're looking for, please don't hesitate to reach out to our support team.
Contact Support